By Jeannie Newman on Jul, 28, 2017
Whenever we discuss customer service, the subject of the irate customer arises. Some actually refer… Read More »
Posted in My Blog | Tagged Comments Off on HOW TO “GET RID” OF THE IRATE CUSTOMER
By Jeannie Newman on Jul, 28, 2017
Last month I assured you that a complaining customer is actually a gift, in part… Read More »
Posted in My Blog | Tagged Comments Off on FIVE USEFUL TOOLS
By jzn-admin on Feb, 03, 2017
Coming up in February and March 2017 Call 860.794.4109 for dates, times, and venues Guest… Read More »
Posted in Events | Tagged Comments Off on 3 Things You Won’t, Can’t, Learn in Business School
By jzn-admin on Feb, 03, 2017
Coming up in February and March 2017 Call 860.794.4109 for dates, times, and venues Brown… Read More »
Posted in Events | Tagged Comments Off on Brown Bag Lunch & Workshop
By Jeannie Newman on Dec, 20, 2016
‘Tis the season to give and receive gifts! An email, phone call or visit from… Read More »
Posted in My Blog | Tagged Comments Off on THE GIFT OF A COMPLAINING CUSTOMER
Jeannie Newman has measurably improved our agency’s positive outcomes.
— Mary K. Shaird
Jeannie Newman, President of JZN Associates, is a lively, interactive and purposeful professional woman. She designed the Women: Take Your Next Step three session workshop.
— ClairAnn Muddiman
Jeannie Newman is a brilliant manager, communicator, teacher, mentor and role model.
— Martha Davidson
One of Jeannie’s gifts is her ability to encourage and motivate others to exceed their expectations and goals.
— Andy Thiede
Her presentation was engaging and interactive.
— Kiaran O’Brien
I highly recommend JZN Associates for future workshops. The information and presentation of materials is astoundingly useful and productive.
— ClairAnn Muddiman
It was my pleasure to work with Jeannie and I highly endorse Jeannie for her professionalism.
— ClairAnn Muddiman
She is an innovative thinker who is able to present creative concepts and communicate their benefits effectively.
— Carol Sisco